1 General Terms
Kikriya App ("we", "platform") provides an online gaming and Sports Betting service for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between Kikriya App and its users. By accessing our website or mobile app, you automatically agree to these Terms.
- Kikriya App is operated for entertainment purposes only.
- This service is intended for personal, non-commercial use only.
- Kikriya App reserves the right to amend these Terms at any time.
- Continuing to use the service after updated terms are published will be considered acceptance of the new terms.
- These Terms are issued in English; in the event of any ambiguity, the original document shall prevail.
2 Account Registration & Eligibility
Accurate and complete information is required to register an account on Kikriya App. Accounts created with false information will be terminated immediately, and any associated balance may be forfeited.
- Each person may only create one account — multiple accounts from the same device, IP address, or payment method are strictly prohibited.
- You must provide your correct name, date of birth, address, and phone number at registration.
- A copy of your NID or passport may be requested for account verification.
- Accounts may not be opened for corporate or business purposes.
- Accounts are non-transferable and may not be shared with or used by anyone else.
3 Age Verification & Proof of Age
Kikriya App strictly enforces an 18+ policy. Minors are not permitted to create an account or play on this platform. We may request age verification documents at any time.
- Date of birth verification is mandatory at the time of registration.
- If required, age must be verified using a national ID or passport.
- Withdrawals may be held until age verification is completed.
- Any winnings obtained by minors will be forfeited.
4 Deposit & Withdrawal Policy
Transactions on Kikriya App are fully secure and fast. You can easily deposit and withdraw via bKash, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name.
| Transaction Type | Minimum Amount | Processing Time | Fees |
|---|---|---|---|
| Deposit (bKash/Nagad) | BDT 200 | Instant | Free |
| Deposit (Rocket) | BDT 200 | Instant | Free |
| Withdrawal (bKash/Nagad) | BDT 500 | 30 Minutes | Free |
| Withdrawal (Bank Transfer) | BDT 2,000 | 24 Hours | Free |
- Third-party payments are strictly prohibited; accounts found in violation will be closed.
- KYC verification must be completed before making a withdrawal.
- Kikriya App may request additional documentation for suspicious transactions.
- AML policies are strictly enforced to prevent money laundering.
- A maximum daily withdrawal limit may apply; please contact support for details.
5 Bonus & Promotion Terms
Kikriya App offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the promotions page. Please read those terms carefully before claiming any bonus.
- The welcome bonus is for new users only and can be claimed once per person.
- Bonus funds can only be withdrawn after the specified wagering requirements have been met.
- Bonus balance may only be used on eligible games — this varies by offer.
- Any attempt to claim bonuses using multiple accounts or a VPN will result in all bonuses being cancelled.
- Kikriya App reserves the right to modify or cancel any bonus offer at any time.
- Bonuses are generally valid for 7 days and will be automatically cancelled if unused before expiry.
6 Gaming Rules
Every game on Kikriya App runs on an RNG system audited by an independent third party. Game outcomes are entirely random and not predetermined in any way. Users are expected to play with integrity.
- Confirmed bets in Sports Betting cannot be changed or cancelled.
- Kikriya App reserves the right to void winnings awarded due to technical errors.
- The dealer's decision is final in all live games.
- If your internet connection drops during a game, the outcome will be determined by the server.
- Betting limits vary by game and can be viewed after logging into your account.
7 Prohibited Activities
Certain activities are strictly prohibited to maintain the security and fairness of Kikriya App. Violations may result in permanent account closure and legal action.
- Using automated bots, scripts, or software to place bets.
- Exploiting system vulnerabilities for unfair advantage ("arbitrage" or "game exploiting").
- Attempting unauthorized access to another user's account.
- Using the platform for money laundering or processing illegal funds.
- Creating multiple accounts with false information to abuse bonuses.
- Misrepresenting yourself as Kikriya App or misusing the brand in any way.
8 Account Suspension & Closure
Kikriya App reserves the right to temporarily or permanently suspend any user's account at any time and for any reason. Where possible, the user will be notified before any action is taken.
- If a terms violation is identified, an immediate suspension may be issued.
- Users may also request account closure at any time.
- Any valid balance in a closed account will be refunded, unless fraud has been established.
- You may request to reopen your account even after self-exclusion.
9 Privacy & Data Protection
Kikriya App handles users' personal information with the utmost care. We do not sell your data to third parties. For more details, please see our Privacy Policy Read it.
- Your information is protected with 256-bit SSL encryption.
- Data may be analyzed to improve our services, but only in anonymized form.
- Information may need to be disclosed to authorities under legal obligation.
- You have the right to view and correct your personal information.
10 Liability Limit
Kikriya App is not liable for gaming outcomes or financial losses. Online gaming and betting inherently carry financial risk, and there is no guarantee of winning.
- Kikriya App is not responsible for losses caused by internet disconnection or technical issues.
- We are not responsible for issues arising from third-party payment gateways.
- Kikriya App is not liable for any account losses resulting from user negligence.
- Maximum compensation in legal disputes is subject to a defined limit.
11 Responsible Gaming
Kikriya App believes gaming is for fun, not addiction. We are committed to the well-being and mental health of our users and actively provide support.
- Deposit limits, session limits, and self-exclusion options are available.
- If you notice signs of addiction, it is strongly advised to take a break immediately.
- Family members may submit a self-exclusion request on behalf of someone else.
- For more details, visit our Responsible Gaming View page.
12 Contact & Dispute Resolution
For any questions, complaints, or disputes, please contact our support team first. We are always committed to resolving issues fairly and promptly.
- An initial response will be provided within 48 hours of receiving a complaint.
- Complex disputes may take up to 14 business days to resolve.
- Support Email: [email protected] (plain text)
- Kikriya App's decision shall be final in all dispute resolutions, unless overturned through a legal process.